Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Due to COVID-19, inconsistent shipping delays have been occurring which are beyond our control. Expect shipping delays.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated based on product weight and displayed at checkout. Free domestic shipping is available for orders totaling $100 or more.

International Shipping

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Natural Learning Enterprises, LLC is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Books may be shipped to P.O. Boxes.

Other products cannot be shipped to P.O. boxes.

Refunds, returns, and exchanges

Due to unique challenges we are currently facing, we do not offer a return or exchange policy. All sales are final.